Returns & Exchanges
At POT GANG, we want you to be obsessed with your new fit, so we offer a 30-day window for returns or exchanges on all unworn items with original tags. If your order isn't hitting the right vibe, follow our simple four-step process to get it sorted.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Pack Your Items
Place your items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
- 3.Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Get Refunded
Once our warehouse receives and inspects your return, we will process your refund or ship out your exchange within 5-7 business days.